ONLINE PAYMENT POLICY
Within 48 HOURS will result in full charge, with no credit.
The appointment must be booked under the account of the client who is receiving the service, including email and phone number. Your account will be created once you make an appointment. In your account, YOU have an option to reschedule or cancel your appointment BEFORE 48 HOURS.
Inclement Weather Policy
There are times when the weather causes the need to cancel appointments. We respect the safety of others and in these case we do not require a 48-hour cancellation. Please be aware that the salon will be open if we are able to arrive in a safe and timely matter. If salon needs to close due to inclement weather, the team will contact each client starting from the first appointment to the last and will work to accomodate the cancelled guests on another date as soon as it is possible.
Return Policy
Services- We strive to give the utmost satisfaction to our clients and if you are not satisfied with the work performed, we will make every effort to ensure we rectify the situation. Should you have any questions or concerns, please contact out management team within 7 days via text message: (720) 778-4253, so we may address these concerns in a timely fashion. At that time, we will reschedule you and make any changes or adjustment indicated. We will glady make any adjustments to you within 1 week of the original service.
